FAQs

We operate communities in Arkansas, Illinois, Louisiana, Mississippi. Oklahoma, and Tennessee

We are happy to offer residents convenient on-line payment options. Please visit the RESIDENTS tab on our website or speak with your Community Manager to have your rent automatically withdrawn from a bank account each month. 

All of our communities require a valid government issued ID or a driver's license. 

Our Senior communities welcome those who are 55 and older. 

Each of our communities welcome your pet, service animal or emotional support animal. Please contact the community directly for any size, weight, or breed restrictions and to receive any applicable information about fees. 

We hope you will continue to be a valued resident, but should you decide to move, be sure to notify your Community Manager in writing 30 days prior. The apartment must be cleaned and returned to the status it was given to you in. Please see your community office for more information. 

Yes, if eligible, deposits are typically refunded within 30 days. Please communicate your forwarding address to the Community Manager prior to your move-out. 

Our affordable properties adhere to the income guidelines for "Tax Credit" properties within the state in which they are located. Your rent amount is not based upon your income, but there are certain income requirements and restrictions. Please contact the community directly for the most up to date information. 

Because of the strict reporting guidelines for our affordable income properties, we ask that you make an appointment with one of our leasing professionals who will guide you through the application process step by step. 

The application processing time varies depending on your household size, income, and other factors that may need to be verified. Because every household is unique, so are the applications. Our Compliance department and Community Managers will work together to process your application in the most timely manner possible.